Privacy Policy

Status: April 2026


1. Preamble

With this privacy policy, we inform you about which personal data (hereinafter "data") we process, for what purposes, and to what extent.

This privacy policy applies to all processing of personal data in connection with our online services, especially our website, order processes, contact requests, and newsletters.


2. Controller

Salomé Carrasco Alarcón
Pachamama-Früchte
Nelkenstraße 24
85774 Unterföhring
Germany

Email: salo@pachamama-fruechte.de

Imprint:
https://www.pachamama-fruechte.de/impressum/


3. Overview of Processing Activities

Types of Data Processed

  • Inventory data (e.g., name, address)
  • Contact data (e.g., email address, phone number)
  • Contract and order data
  • Payment data (exclusively with the payment service provider)
  • Usage and log data (e.g., IP address, log files)
  • Meta, communication, and procedural data

Categories of Data Subjects

  • Customers
  • Prospective customers
  • Communication partners
  • Users (website visitors)

Purposes of Processing

  • Contract fulfillment (ordering, delivery, payment)
  • Communication and support
  • Operation, security, and optimization of the website
  • Direct marketing (e.g., newsletter, only with consent)

4. Applicable Legal Bases

Processing is carried out on the basis of:

  • Art. 6 para. 1 lit. a GDPR (consent)
  • Art. 6 para. 1 lit. b GDPR (contract fulfillment)
  • Art. 6 para. 1 lit. c GDPR (legal obligation)
  • Art. 6 para. 1 lit. f GDPR (legitimate interests)

5. Security Measures

We take appropriate technical and organizational measures (TOMs) to ensure an adequate level of protection.

SSL/TLS Encryption

Our website uses SSL/TLS encryption (HTTPS).


6. Transfer of Personal Data

Disclosure only occurs if:

  • it is necessary for contract fulfillment
  • a legal obligation exists
  • consent has been given

Recipients include:

  • Shipping service providers
  • Payment service providers
  • Hosting providers

With service providers, data processing agreements are in place, if necessary, in accordance with Art. 28 GDPR.


7. International Data Transfers

Data transfers outside the EU are only carried out in compliance with the GDPR (e.g., standard contractual clauses or the EU-US Data Privacy Framework).


8. Rights of Data Subjects

You have the right to:

  • Information (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection (Art. 21 GDPR)
  • Withdrawal of consent (Art. 7 para. 3 GDPR)

There is also a right to lodge a complaint with a data protection supervisory authority.


9. Competent Supervisory Authority

Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
https://www.lda.bayern.de


10. Hosting and Website Operation (Shopify)

Our website is operated via Shopify:

Shopify International Ltd.
Victoria Buildings, 2nd Floor
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland

Shopify processes data (e.g., IP address, device information, order information) for providing the website.


11. Orders and E-Commerce

For processing orders, we process:

  • Name
  • Address
  • Payment information
  • Order data

Legal basis: Art. 6 para. 1 lit. b GDPR


12. Payment Service Providers

To process payments, we offer various payment methods. Personal data is transmitted to the respective providers in this process.

Shopify Payments (Credit Card, Apple Pay, Google Pay)

Shopify International Ltd.
Victoria Buildings, 2nd Floor
1-2 Haddington Road
Dublin 4, Ireland


PayPal

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22–24 Boulevard Royal
L-2449 Luxembourg

Privacy Policy:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full


Klarna

Klarna Bank AB (publ)
Sveavägen 46
111 34 Stockholm
Sweden

Privacy Policy:
https://www.klarna.com/de/datenschutz/


Shop Pay

Shop Pay is a service provided by Shopify Inc. for accelerated payment processing.


Legal Basis

Art. 6 para. 1 lit. b GDPR


13. Cookies and Consent Management (Consent Tool)

Our website uses cookies and similar technologies.

To manage your consents, we use a consent tool (cookie banner), which is displayed when you first visit our website.

The following data is processed:

  • Consent status
  • Time of consent
  • IP address (truncated)

You can adjust your settings at any time via the cookie banner.

Legal Bases:

  • Art. 6 para. 1 lit. a GDPR
  • Art. 6 para. 1 lit. f GDPR

14. Server Log Files

When you visit our website, data is automatically collected:

  • IP address
  • Date and time
  • Browser type
  • Operating system

Legal basis: Art. 6 para. 1 lit. f GDPR


15. Contacting Us

When you contact us, we process the transmitted data to handle your request.

Legal basis:
Art. 6 para. 1 lit. b GDPR or lit. f GDPR


16. Newsletter

The newsletter is sent only with your consent (double opt-in).

You can unsubscribe at any time.

Our newsletters may contain tracking (e.g., open rates).

Legal basis: Art. 6 para. 1 lit. a GDPR


17. Embedded Content

When external content is embedded, your IP address may be processed.

This only occurs with consent, if required.


18. Storage Duration

Data will be deleted as soon as it is no longer required and no legal retention obligations exist.


19. Changes

We reserve the right to amend this privacy policy.